Hikoi New Plymouth |
| I contacted the New Plymouth store as I wanted to order some other things as well. I just want to say that your service representative Nathan was extremely helpful and when I called in there yesterday, he gave me an update on things and the products I was interested in. You should be very happy to have such a good person working for you because in New Plymouth there are very few stores that have friendly, knowledgeable and helpful staff, Kind regards Joanna |
| Posted by : Joanna |
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Good Communication |
| I just wanted to say thank you for the brilliant service and great communication during my online purchase. I will certainly be a return customer. Shoes arrived safely and are wrapped under the christmas tree ! Kind Regards |
| Posted by : Michelle |
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Delivery to the US in time for Xmas! |
| I just received my order today Dec.12 2011 & have to say thank you. I live in the U.S. & the support from Hikoi was excellent!! I was wondering if it would be here in time for Christmas and to my surprise it came today. The customer service was great from beginning to end and my shipment was exactly what I wanted. I will be ordering more in the future. Thank you again. Kia Ora |
| Posted by : Will P |
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Impressed by next day delivery - WOW! |
| Morena Hikoi, I received my Hi Tecs and Salomon sandals via courier bright and early this morning. Both sets arrived in pristine condition and fit perfectly. The packs of mints were a really nice touch, too. Thanks very much for making this business transaction a pleasurable one. I'll be calling on you for all my future hiking needs. Nga mihinui, Damian. |
| Posted by : Damian |
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Recommend to my friends |
| My sandals arrived the following Monday afternoon, which is terrific! What's more they're exactly what I need and I have been enjoying them ever since. So thanks again I'm recommending your website and excellent service to my friends. |
| Posted by : Belinda |
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Great Service! |
| Hey Brad, just a quick note to let you know the Keens arrived at lunchtime, they are gorgeous and exactly what I was hoping for so thank you very much. Really liked the fact that they came wrapped in brown paper instead of the ubiquitious plastic courier packaging. Look forward to shopping with you guys again soon, and shall recommend you to my friends. Cheers - |
| Posted by : Kathy D, Blenheim |
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Hikoi Taupo |
| Highly recommended! I bought a pair of shoes from the Taupo shop on my visit to New Zealand and the shop staff were really helpful in finding the best shoe for me. I highly recommend this business :) |
| Posted by : Sharon Willows |
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Quck email communications |
| Thanks Brad, i got the top today and I love it. Never worn purple before! Usually a red girl. Thanks for the quick delivery and great email communications. |
| Posted by : S |
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Excellent Customer Service |
| Hikoi provided me with excellent customer service throughout my purchase, they went above and beyond to help me with my difficult purchase right before christmas! I'm very happy with their professionalism and quick responses through the whole process. I'd recommend them to anyone interested in anything Hikoi offers. Exceptional service and great products, what more could you ask for? Cheers Hikoi! |
| Posted by : Huia |
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Quick replacement service |
| I have received the replacement shoes already. I am so impressed with your service. You will get my recommendation to anyone and everyone and all my shoe orders in the future. THANK YOU. |
| Posted by : Ruth |
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Great service |
| Kia ora Just to confirm my jacket arrived this morning. The jacket is perfect I know I will get a lot of use out of it. Great for taking travelling as well. Thank you for such great service, I will certainly recommend you to other people. |
| Posted by : Hilda Bethune |
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Thanks for the advice |
| Dear Hikoi Just received my shoes, absolutely delighted, fit perfectly, like the colour, very light and hardly know you have them on. Thanks for contacting me,all you advice and help was much appreciated. The very mature woman Jan Posted by : Jan |
| Posted by : Jan |
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Fast delivery |
| Dear Hikoi, Thank you for your message. The shoes have arrived already and both my wife and I am very happy with the shoes and the service. We have quite a lot of hiking planned in the next year or so with friends and we will certainly pass the word around about your service and products. Thank you to yourself and your team. Cheers. Eric Bowers |
| Posted by : Eric Bowers |
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Great promo! |
| I LOVE my Merrell sandals they are GORGEOUS! Thanks for the excellent service once again AND the free cleaning polish. Cheers |
| Posted by : Jools |
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Quick service and delivery |
| Hello, Just a quick thank you for my recently arrived purchase. I am really impressed with the quick service and delivery! I look forward to ordering from your on-line store in the future. Thanks again, |
| Posted by : Ainslee |
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